Boat and Water Tours digitalization – Trogir

About

Blue Nautica is a company from Trogir that offers water and boat tours.

It started as a charter business that also offers diving & rescue services, performing extremely delicate missions to retrieve sunken ships. Nowadays, they also offer diving classes.

They are also known for having installed an underwater Via Crucis made of ferrocement, which is entirely eco-friendly.

In oder to automate their administrative tasks and add the option to book online, they have been using the Orioly Start package for one season now.

MAIN PROBLEM

Simplify the booking process, provide guests with an easy reservation and payment interface, and improve their sales results.

Solution

The Orioly Startup package includes everything they need to succeed.

A Book Now Button was implemented on their website, allowing guests to find all the information, book and pay for services online.

Digitalizing the booking process saved them time, since a confirmation e-mail and reservation documents, such as invoices and vouchers, are automatically sent to the guest.

Benefits

Additionally, Google Analytics is included in the Startup package, which provides information about how many people have visited their website and clicked the Book Now Button, i.e., how many made a web reservation.

By using Orioly, they can easily set up their payment gateways, access their booking record, database, GA tracking, add new products, and update the existing ones.

Conclusion

In principle, digitalization has no obstacles.

We are satisfied with the entire concept of the system, as well as with the support, which has proved to be excellent.

Customers are happy with our services, and our online booking process now is very simple, which contributes to increasing our sales. We are more satisfied, and so are the guests.

Marija Banden, CEO Blue Nautica