{"id":19190,"date":"2022-06-03T07:10:17","date_gmt":"2022-06-03T07:10:17","guid":{"rendered":"https:\/\/www.orioly.com\/?p=19190"},"modified":"2025-09-25T13:43:30","modified_gmt":"2025-09-25T13:43:30","slug":"kako-izgleda-cijeli-proces-online-rezervacije-za-gosta-video","status":"publish","type":"post","link":"https:\/\/orioly.com\/hr\/kako-izgleda-cijeli-proces-online-rezervacije-za-gosta-video\/","title":{"rendered":"Kako izgleda cijeli proces online rezervacije za gosta + video"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Ako vas zanima vi\u0161e o na\u010dinu na koji online booking sustav funkcionira iz perspektive gosta, nai\u0161li ste na pravi \u010dlanak jer smo ovdje  korak po korak objasnili kako izgleda proces online rezervacije za posjetitelje va\u0161e web stranice ako se bavite organizacijom tura i izleta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Osim u tekstualnom obliku, isto smo objasnili i u na\u0161em webinaru, a isje\u010dak iz njega koji opisuje ovaj proces mo\u017eete vidjeti ni\u017ee.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-kako-izgleda-proces-online-rezervacije-za-gosta\"><strong>Kako izgleda proces online rezervacije za gosta?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nakon kreiranja proizvoda i dodavanja<a href=\"https:\/\/www.orioly.com\/hr\/kako-vam-book-now-gumb-moze-ustedjeti-vrijeme\/\"> Book now gumba<\/a>, u ovom blogu mo\u017eete vidjeti kako izgleda proces rezervacije za gosta koji je do\u0161ao na va\u0161u web stranicu sa \u017eeljom da se upozna s va\u0161om ponudom te istu rezervira.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Kako izgleda proces online rezervacije za gosta | ORIOLY\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/J9T3Uqe2zFA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-koraci\">Koraci<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dakle, gost klikne na va\u0161u web stranicu, uzmimo za primjer fiktivnu stranicu Adventure tours i turu kayak po Zrmanji. Gostu \u0107e, nakon \u0161to je prou\u010dio va\u0161u stranicu i vidio \u0161to sve nudite, biti omogu\u0107ena online rezervacija ture na sljede\u0107i na\u010din:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Gost \u0107e najprije kliknuti na <strong>Book now gumb<\/strong> za \u017eeljenu turu, a u prikazanom izborniku mo\u017ee odabrati preferirani jezik (dostupan je prijevod na 11 jezika, uklju\u010duju\u0107i hrvatski)<\/li>\n\n\n\n<li>Zatim \u0107e odabrati <strong>datum i vrijeme<\/strong> kada \u017eeli prisustvovati toj turi&nbsp;<\/li>\n\n\n\n<li>Potom bira <strong>broj osoba<\/strong> koje \u0107e se pridru\u017eiti na turi (+ pridru\u017euju li se i djeca), a dodatak ovdje je da \u0107e mu se odmah prikazati i cijena ture<\/li>\n\n\n\n<li>Zatim gost mo\u017ee odabrati i sve dodatke koje ste ponudili, a koje \u017eeli uz turu (kupiti suvenir, odabrati opciju ru\u010dka ili bilo \u0161to drugo \u0161to imate u ponudi, a ukupan iznos rezervacije \u0107e se automatski izmijeniti<\/li>\n\n\n\n<li>Nakon \u0161to je odabrao sve \u0161to \u017eeli na turi, sljede\u0107i korak je unos <strong>kontakt podataka<\/strong><\/li>\n\n\n\n<li>Ovdje \u0107e upisati Kontakt podatke (ime i prezime), mail adresu, ku\u0107nu adresu, broj mobitela i ostaviti eventualne napomene&nbsp;<\/li>\n\n\n\n<li>Na tom koraku gost mo\u017ee dati i <strong>privole <\/strong>za primanje newslettera i obavijesti o dodatnim ponudama, a bit \u0107e mu dostupan i link na uvjete poslovanja koje je obavezan pro\u010ditati i prihvatiti kako bi mogao nastaviti na sljede\u0107i korak s rezervacijom<\/li>\n\n\n\n<li>Zatim slijedi korak <strong>Pregled i pla\u0107anje<\/strong> &#8211; ovdje gost mo\u017ee odabrati \u017eeli li svoju rezervaciju platiti odmah putem kreditne kartice ili \u017eeli samo napraviti rezervaciju, a platiti naknadno<\/li>\n\n\n\n<li>Ovdje je tako\u0111er dostupna i opcija da gost po\u0161alje <strong>upit <\/strong>za turu ako \u017eeli saznati jo\u0161 dodatnih detalja prije nego \u0161to potvrdi svoju rezervaciju<\/li>\n\n\n\n<li>Nakon \u0161to je odabrao \u017eeljenu opciju, provjerio koli\u010dinu i ukupan iznos rezervacije, gost mo\u017ee prije\u0107i na <strong>zadnji korak te potvrditi<\/strong> pla\u0107anje, rezervaciju ili poslati upit<\/li>\n\n\n\n<li>Dodatno: ako imate aktivan<strong> promo kod<\/strong>, prije samog pla\u0107anja, gost ga unosi te ostvaruje navedeni popust na svoju rezervaciju<\/li>\n\n\n\n<li>Tako\u0111er ima mogu\u0107nost, ako unutar Orioly sustava omogu\u0107ite tu opciju, <strong>platiti polog<\/strong> za sudjelovanje na turi koji vas kao organizatora osigurava od \u201cno show\u201d turista. Vi\u0161e o tome pro\u010ditajte na ovom linku &#8211; <a href=\"https:\/\/www.orioly.com\/hr\/upoznajte-napredne-orioly-znacajke-1-dio\/\">Orioly zna\u010dajke &#8211; 1. dio<\/a><\/li>\n\n\n\n<li>Ako se gost odlu\u010dio na online pla\u0107anje klikom na gumb Plati, prikazat \u0107e mu se <strong>obrazac <\/strong><a href=\"https:\/\/www.orioly.com\/hr\/kako-omoguciti-online-placanje-na-svom-webu-usporedba-naknada-za-payment-sustave\/\">sustava za online pla\u0107anje<\/a> (link na blog sustavi za online pla\u0107anje) u koji unosi podatke o kreditnoj kartici te zavr\u0161ava pla\u0107anje<\/li>\n\n\n\n<li>Odmah po zavr\u0161etku rezervacije ili online pla\u0107anja, gost \u0107e na svoj mail dobiti <strong>potvrdu svoje rezervacije<\/strong> sa svim detaljima i kontakom organizatora ture, a tako\u0111er \u0107e u privitku automatski primiti i ponudu, voucher i ra\u010dun (ako je izvr\u0161io online pla\u0107anje).&nbsp;<\/li>\n\n\n\n<li>S navedenim dokumentom gost dolazi na va\u0161u turu i mo\u017ee vam ga <strong>predo\u010diti <\/strong>u prinatanom obliku ili preko ekrana svog mobilnog ure\u0111aja<\/li>\n\n\n\n<li>Vi tako bezbri\u017eno mo\u017eete ugostiti svoje posjetitelje bez <strong>gubljenja vremena na administraciju<\/strong>, a gost je na ovaj na\u010din primio sve potrebne dokumente i na siguran na\u010din izvr\u0161io pla\u0107anje va\u0161e usluge<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/www.orioly.com\/wp-content\/uploads\/2022\/04\/online-plaanje-1.png\" alt=\"proces-online-rezervacije\" class=\"wp-image-19019\" srcset=\"https:\/\/orioly.com\/wp-content\/uploads\/2022\/04\/online-plaanje-1.png 750w, https:\/\/orioly.com\/wp-content\/uploads\/2022\/04\/online-plaanje-1-300x200.png 300w, https:\/\/orioly.com\/wp-content\/uploads\/2022\/04\/online-plaanje-1-407x270.png 407w, https:\/\/orioly.com\/wp-content\/uploads\/2022\/04\/online-plaanje-1-24x16.png 24w, https:\/\/orioly.com\/wp-content\/uploads\/2022\/04\/online-plaanje-1-45x30.png 45w, https:\/\/orioly.com\/wp-content\/uploads\/2022\/04\/online-plaanje-1-48x32.png 48w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-zakljucak\">Zaklju\u010dak<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kao \u0161to mo\u017eete vidjeti, proces online rezervacije <a href=\"https:\/\/www.orioly.com\/hr\/\">za va\u0161e posjetitelje web stranice<\/a> je gotovo isti kao kad obavljate bilo koju kupnju putem interneta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S obzirom na to da je takav na\u010din pla\u0107anja danas postao imperativ, pozivamo vas da posjetiteljima svoje web stranice omogu\u0107ite online rezervaciju i pla\u0107anje va\u0161ih tura. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na taj na\u010din \u0107ete ubrzati cijeli proces od upoznavanja s va\u0161om ponudom do kupnje i u\u017eivanja gosta na <strong>do\u017eivljajima u va\u0161oj organizaciji.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Vama \u0107e ostati vi\u0161e vremena da se bavite svojim gostima na turi, a <strong>posjetitelji va\u0161eg weba<\/strong> \u0107e u par klikova dobiti odgovore na sva mogu\u0107a pitanja te sami odlu\u010diti odgovara li im va\u0161a ponuda ili ne.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Javite se na sales@orioly.com ili isprobajte Orioly i <a href=\"https:\/\/orioly.com\/hr\/dogovorite-demo\/\">prijavite se ovdje.<\/a><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>U ovom blogu pojasnili smo kako izgleda proces online rezervacije za goste koji posjete va\u0161u web stranicu i \u017eele odmah rezervirati va\u0161u turu online.<\/p>\n","protected":false},"author":25,"featured_media":19204,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5752],"tags":[5937,5951,6078,6102,6103],"post_folder":[5727],"class_list":["post-19190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-articles-hr","tag-orioly","tag-booking-sustav","tag-online-prodaja-tura-i-izleta","tag-proces-online-rezervacije","tag-online-rezervacija"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kako izgleda cijeli proces online rezervacije za gosta + video | Orioly<\/title>\n<meta name=\"description\" content=\"U ovom blogu pojasnili smo kako izgleda proces online rezervacije za goste koji posjete va\u0161u web stranicu i \u017eele odmah rezervirati va\u0161u turu 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